RevOps Specialist

Are you a system thinker who enjoys simplifying complexity, driving strategic initiatives and enabling Sales, Marketing, and Customer Success teams with data-driven insights? Join one of Europe’s most established HR tech companies, Sympa, and help us accelerate our growth across the Nordics.

 
Location: Espoo, Finland (Hybrid – at least 2 days a week at the office)
Type: Full-time, permanent
Starting date: As soon as you are ready — we’re flexible based on your availability

 
Over the last 20 years, Sympa has helped some of the largest companies in the Nordics to put people at the centre of their strategy. With 1,000 customers and a strong install base, we’re on a mission to continue growing.

The RevOps (Revenue Operations) team at Sympa plays a key role in aligning processes across our commercial functions. Our goal is to enable efficient operations, improve data-driven decision-making, and drive overall revenue growth. Now the team is seeking for a motivated RevOps Specialist. This role is focused on driving key initiatives in data quality, sales and marketing alignment and customer service excellence. We value skills, energy, and the right mindset — whether you're a seasoned pro or just starting your career in RevOps.

What you get to do daily as a RevOps Specialist

• Design, document, and optimize processes across Sales, Marketing, and Customer Success.

• Drive consistency and efficiency across the customer lifecycle — from lead handoffs to onboarding to renewal workflows.

• Identify friction points, misalignments, and manual work — and replace them with scalable, automated (AI driven) solutions. 

• Act as the operational glue between commercial teams, ensuring goals are translated into clear, executable processes.

What do we offer?

Sympa is striving for fast international growth while maintaining the agility of a small business, which shapes our work culture. Decisions are made fast, with a flat hierarchy. We are united by a shared purpose: driving success together while having the freedom to innovate, grow, and make a real impact.

We’re shaped by clear goals, ownership, and a fast-paced, commercially focused culture. If you’re looking for a friendly yet driven environment where collaboration meets accountability, you’ll fit right in.

   
As a RevOps Specialist at Sympa, you will get

• An independent and valued role within a team that values ownership, simplicity and operational excellence

• Opportunity to shape how we scale our revenue engine

• To work at a modern, international and fast-growing company and collaborate with people from other countries.

• The chance to make your mark on our journey.   

• Support from great colleagues.

• Access to Sympa’s modern tools, growth opportunities and benefits

What we value in our candidates 

The person we are looking for has a strong sense of responsibility and urgency. You take ownership of your tasks, targets and outcomes while also knowing when and how to ask for help when faced with an obstacle. You are a problem solver, meaning you can structure problems and solve them efficiently. If you like to take on new challenges in an international environment experiencing rapid growth and change – you will get far with Sympa.

Furthermore, the following are needed to succeed

• Proficiency in Excel or Google Sheets

• Professional proficiency in English (Nordic languages are a plus)

• Strong communication and collaboration skills

• Motivation for designing scalable processes, playbooks, and lifecycle workflows.

While the following will help you succeed

• Experience working cross-functionally and influencing stakeholders.

• Strong operational thinking with the ability to communicate insights to VP-level or board stakeholders.

• Familiarity with CRM systems or marketing/sales automation platforms.

• Knowledge of customer journey mapping (e.g., Bowtie model). 

• Background in RevOps, Sales/Marketing Operations, Business Process Management or a degree in related field.

• Experience in a B2B SaaS or recurring revenue businesses.

Got your attention? 

Great, we’d love to hear from you! Send us your CV and a short application letter to introduce yourself. The position will be filled as soon as we find the right candidate. The recruitment process will include ALVA Labs personality assessments, a discussion with Sympa’s Talent Acquisition Partner, and two discussions with the hiring manager and team. If you have any questions on the role, you can contact our hiring manager, Jaakko, for this position.

Jaakko Mattila
Head of Revenue Operations
jaakko.mattila@sympa.com

Sympa believes an equal, diverse, and inclusive work environment leads to a creativity, innovation, and openness- everything we value on our global growth journey.

We commit to providing equal opportunity to all qualified applicants regardless of gender, gender identity, age, nationality, religion, disability, sexual orientation, or any other personal characteristics.

We want everyone to be themselves and to thrive in our inclusive work environment.