Technical Implementation Project Manager

Are you a technical project manager experienced with implementation projects? Join one of Europe’s most established HR tech companies, Sympa, and help us accelerate our growth across the Nordics.

Type: Full-time, permanent 
Location: Stockholm Sweden or Capital area Finland
Starting date: As soon as possible, negotiable 

Over the last 20 years, Sympa has helped some of the largest companies in the Nordics to put people at the centre of their strategy. With 1,000 customers and a strong install base, we’re on a mission to continue growing. We’re looking for a Technical Implementation Project manager to play their part in making our customers happy through effective and smooth implementation projects. 

 
As an Implementation Project Manager, you ensure our customers get the most value possible out of their Sympa solution by leading implementation projects for Sympa’s customers, both in the role of project manager and technical consultant. You will lead the implementation projects using Sympa’s project models, hands-on configure the system and its integrations, and act as a trusted advisor to your customers throughout the onboarding.

Your daily tasks include: 

• Managing our client’s Sympa implementation projects 

  • Communicating with the customer and leading the project timeline 

  • Guiding the client on best practices as well as finding solutions to customer-specific problems 

• Build integrations and configurations to our client’s Sympa environment

What do we offer? 

Sympa is striving for fast international growth while maintaining the agility of a small business, which shapes our work culture. Decisions are made fast, with a flat hierarchy. We are united by a shared purpose: driving success together while having the freedom to innovate, grow, and make a real impact.

We’re shaped by clear goals, ownership, and a fast-paced, commercially focused culture. If you’re looking for a friendly yet driven environment where collaboration meets accountability, you’ll fit right in.  

  
As a Technical Implementation Project Manager at Sympa, you will get 

• An independent and valued role within a team of highly skilled professionals, with the chance to grow along with your responsibilities in an ambitious working environment. 

• To work at a modern, international and fast-growing company and collaborate with people from other countries on a daily basis.  

• The chance to make your mark on our journey.  

• To be creative in finding the best possible solutions for our customers in various fields of business.  

• Support from great colleagues and a constantly developing material bank to allow you to work efficiently and spend your time where you can make the largest impact.  

• Opportunity to become a master of Sympa – you will get to learn the system in and out, and act as a trusted advisor for both internal and external stakeholders. 

What we value in our candidates

We are looking for an experienced Implementation Project Manager with a track record of leading technical implementation projects within an international SaaS environment. You take ownership, drive things forward, and are highly motivated and curious. If you like to take on new challenges in an international environment experiencing rapid growth and change – you will get far with Sympa.

Furthermore, the following skills and experience are needed to succeed:

• Previous experience with integrations and configurations as well as system consultancy – you have the technical ability to guide our customers

• Ability to influence and guide customers in their decision-making process 

• Recognized international project management certification (e.g. PRINCE2 Practitioner or equivalent) 

• Demonstrated ability to build strong customer relationships and identify needs related to the digitalization of HR processes 

• Fluency in English, Swedish and Finnish

• Ability to remain resilient and adaptable under pressure

Got your attention?   

Great! Send us your CV and a short application letter to introduce yourself. The position will be filled as soon as we find the right candidate. If you have any questions on the role, you can contact our hiring manager, Tuomas, for this position.   

Tuomas Makkonen  

Director, Professional Services  

tuomas.makkonen@sympa.com  

Sympa believes an equal, diverse, and inclusive work environment leads to a creativity, innovation, and openness- everything we value on our global growth journey.  

   
We commit to providing equal opportunity to all qualified applicants regardless of gender, gender identity, age, nationality, religion, disability, sexual orientation, or any other personal characteristics.  

We want everyone to be themselves and to thrive in our inclusive work environment.