Implementation Consultant / Project Manager

Are you a project management professional looking for your next major career move? Does joining one of Europe's most established HR tech companies backed by tier one investors sound exciting to you? Sympa is growing fast and we’re looking for a talented Implementation consultant / Project Manager to join the team.
 

Type: Full-time, permanent

Location: Stockholm Sweden, Capital area Finland, Oslo Norway or Aarhus/Copenhagen Denmark (hybrid)

Starting date: As soon as possible, negotiable


Sympa helps some of the largest companies in the Nordics to put people at the centre of their strategy. With 1000 customers and a strong install base, we have a strong foundation for continued growth. Our customers mean the world to us, when they are happy, we are happy. Implementation and change projects are a crucial part of Sympa’s customer journey. As an implementation consultant, you get to play your part in making our customers happy through effective and smooth implementation projects.

As an Implementation Consultant, you will secure our customers get the most out of their Sympa solution by executing implementation projects both in the role of project manager and consultant. You will lead the implementation projects using Sympa’s project models, configure the system and its integrations, and act as a trusted advisor to your customers throughout the onboarding. You will also maintain and develop a handful of existing customer relations together with our Customer Success team, ensuring these customers have a solid solution and enablement plan in place for future changes and product updates. The role also includes other various customer-facing tasks.

What do we offer?

Sympa is striving for fast international growth while maintaining a small business's agility, which shapes our work culture. Decisions are made fast, with a flat hierarchy, and everyone working here is valued for themselves and their skills. We’re all connected by a passion for what we do, and a desire to develop in what we do, and we have the freedom to create, implement and grow together with Sympa.

As an Implementation Consultant at Sympa, you will get

• An independent and valued role within a team of highly skilled professionals, with the chance to grow along with your responsibilities in an ambitious working environment.

• To work at a modern, international and fast-growing company and collaborate with people from other countries on a daily basis.

• The chance to make your mark on our journey.

• To be creative in finding the best possible solutions for our customers in various fields of business.

• A flexible working schedule.

• Support from great colleagues and a constantly developing material bank to allow you to work efficiently and spend your time where you can make the largest impact.

What do we value in our candidates

We are looking for someone who is experienced in managing implementation projects from start to finish. You have the ability to take ownership, drive things forward, and are strongly motivated and curious. If you like to take on new challenges in an international environment experiencing rapid growth and change – you will get far with Sympa.

Furthermore, the following skills and experience are needed to succeed:

• Project management experience with a track record on implementation projects in SaaS environment

• Globally recognized Project Management certifications, ideally Prince2

• Experience in both system consultancy, configurations and integrations – you have the technical ability to guide our customers

• Basic understanding of HR processes, prior experience within HR industry is a plus

• You have a great business sense and can easily grasp the needs of our customers

• Native level Swedish language skills and excellent communication skills in English. Other Nordic languages are considered a plus.

• You have great people skills. You are as comfortable working with a diverse team of colleagues as you are with C-level stakeholders

Got your attention? 

Great, now let us know who you are by sending us your CV and a short application letter. We’d like you to outline your salary expectations and potential starting date in your cover letter. The position will be filled as soon as we find the right candidate.

If you have any questions on the role, you can contact our hiring manager, Tuomas, for this position.

Tuomas Makkonen

Director, Professional Services

tuomas.makkonen@sympa.com

Sympa believes an equal, diverse, and inclusive work environment leads to a creativity, innovation, and openness- everything we value on our global growth journey.

 
We commit to providing equal opportunity to all qualified applicants regardless of gender, gender identity, age, nationality, religion, disability, sexual orientation, or any other personal characteristics.

We want everyone to be themselves and to thrive in our inclusive work environment.